Order and Shipping

Order Process

1. Demand Confirmation

   • Internal Communication: Confirm product requirements with the customer based on the quotation, including product specifications, quantity, delivery time, etc. (Lead time is approximately 1-2 weeks, flexibly adjusted according to the customer's order quantity and factory schedule).

2. Inquiry and Quotation

   • Issue a Proforma Invoice (PI): The customer provides detailed product requirements, including specifications, quantity, packaging requirements, etc.

   • Receive Quotation: The supplier provides a formal quotation, including unit price, total price, payment terms (T/T), estimated delivery time, etc.

3. Confirm Order with Payment

   • Customer payment is made to confirm the orders. we will book the production schdule. 

4. Production and Follow-Up

   • Production Follow-Up: Regularly update the buyer on progress, confirm production status, and ensure on-time delivery.

   • Quality Inspection: Arrange third-party inspection or conduct in-house quality checks during the production process.

   • Packaging and Labeling: Confirm packaging methods and labeling content.

5. Logistics Arrangement

   • Transportation Method Selection: Choose sea, air, or land transport based on the nature of the goods and customer requirements.

   • Customs Documentation Preparation:

     • Commercial Invoice (CI).

     • Packing List (PL).

     • Certificate of Origin (CO).

     • Other required documents (e.g., ingredient list, etc.).

   • Shipment Arrangement: Arrange container loading and transportation, and request the shipping company to provide a Shipping Advice.

6. Customs Clearance and Delivery

   • Import Customs Clearance: Provide necessary documents (CI, PI, BL) to assist the customer or logistics company in completing customs clearance procedures.

This process ensures a smooth and efficient order fulfillment from demand confirmation to delivery.